SASB Code GRI Code Description Response, link or additional information 404-1 Average hours of training per year per employee We delivered a total of 7152 training days in the reporting year, on average this is 1.02 training days per employee or 8.19 hours. There is a slight decrease on last year as we move to provide training in a more focused and blended way including online learning, optimising when, where and how we deliver training to maximise its value, whilst improving the learner experience. For some courses we had to lower attendance to adhere to social distancing guidelines. The training covers the following areas: technical, core business, leadership development and Health and Safety. 404-2 Programs for upgrading employee skills and transition assistance programs Refer to “Future proofing our skills and knowledge” section of the 2021 SR Our performance management approach, Inspiring Great Performance, is critical to ensuring employee competency, by driving continuous performance improvement and encouraging personal growth and development. Inspiring Great Performance enables this through every-day feedback conversations, regular one to one meetings between individuals and line managers and quarterly performance reviews. These reviews include coaching, feedback and development planning. All employees are actively encouraged to create Personal Development Plans to develop their knowledge, skills and behaviours they need to perform at their best. We offer a pre-retirement course that helps our employees plan for a life outside Severn Trent. The course covers a range of topics including how to adapt to a different lifestyle, financial planning, Severn Trent pensions, state entitlements, planning your estate and a personal action plan. 404-3 Percentage of employees receiving regular performance and career development reviews During the reporting year two formal performance assessments were carried out, the first at the end of Q2 and the second at the end of Q4. On average, over the two assessments, an average of 93% of our employee’s had completed their performance reviews by our internal deadline. Diversity, Equity and Inclusion 405-1 Diversity of governance bodies and employees a – 55.6% of the Severn Trent Board are female in 2020/21. 12% are between 30 and 50. 88% are over the age 50*. 33% of the Severn Trent Executive Committee are female in 2020/21. 67% were between 30 and 50. 33% are over the age 50 b – 29% of all employees are female in 2020/21, 20% of all employees are under 30, 54% are between 30 and 50. 26% are over 50. 86% of all employees are white in 2020/21. 9% of all employees are from an ethnic minority background. 5% of employee’s did not state their ethnicity. 44% of our employees live in a social mobility coldspot 405-2 Ratio of basic salary and remuneration of women to men Refer to “Company remuneration at Severn Trent” section pages 132 to 141 of the 2021 ARA Also refer to our 2020 Gender Pay Gap report here. 406-1 Incidents of discrimination and corrective actions taken a. Total number of incidents of discrimination during the reporting period = 9 b. Of the 9 cases, all 9 were reviewed by the organisation, 2 cases was unsubstantiated, 7 cases resulted in further action, including 5 dismissals. 2 cases are ongoing Labor and Human Rights 407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk Refer to our latest Anti-Slavery and Human Trafficking Statement, available here. Also see GRI reference 102-41 408-1 Operations and suppliers at significant risk for incidents of child labor Refer to our latest Anti-Slavery and Human Trafficking Statement, available here 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor Refer to our latest Anti-Slavery and Human Trafficking Statement, available here SASB/GRI content index