We're proud to have one of the lowest average bills in the country, and we want to make sure our customers get a great service in all that we do, and provide help and support that suits their individual needs.
Our customers, and the communities in which they live, work and play are at the heart of everything we do.
We’re building an inclusive company. We welcome people from all walks of life, creating a culture that encourages our people to think of every day as an opportunity to do something better, and feel valued, cared for and invested in the company.
Hear from Severn Trent CEO, Liv Garfield, speaking at a recent community roadshow about taking care of one of life's essentials and the work we're doing in our communities.
Data correct at time of recording (October 2022).
Taking care of one of life's essentials
Coventry Councillor Roadshow | Part 1 | Intro
Supporting our communities
Coventry Councillor Roadshow | Part 2 | Communities
Ed's story
Creating an inclusive place to work.
Product quality and management systems
Water is a vital need for everyone on the planet. It’s critically important that we make sure the water we provide to the 8 million people in our region is clean, safe to drink, and available when they need it.
We're committed to delivering clean, reliable water to our community through innovation and best practices.