being a company you can trust Theme Scope Unit 20/21 Performance 20/21 Target Target Met 2020-2025 commitment Running our company for the long term Remuneration Plc N/A The ratio of CEO’s single total remuneration figure, in 2020/21, compared to the employee at the 50th percentile is 62.2. For more information, see page 139 of the Company Remuneration report in the Annual Report and Accounts. 73.9% of employees participated in our employee Sharesave scheme N/A Deliver balanced and aligned remuneration Business Ethics Plc N/A In a recent survey, staff rated the following statement 8.2 out of 10 (where 10 is highest and 1 is lowest): ‘If I suffered or witnessed wrongdoing at work, I’d be confident Severn Trent would respond appropriately.’ 28 Speak Up cases were raised across the Severn Trent Group. Following internal investigations, 14% of cases were found to be partly substantiated and 21% of cases were found to be substantiated and viewed as Code of Conduct breaches; for example, dishonest behaviour, health and safety and breaches of policy. N/A Target: 100% of employees complete annual e-learning on the Code of Conduct and business ethics by those able to do so. Maintain employee confidence in whistleblowing Sustainable finance Plc N/A In June 2020, Severn Trent Water Limited successfully completed its inaugural sustainable GBP bond raising £300 million for 20 years at a coupon of 2.0% N/A Continue to raise funds under our Sustainable Finance Framework Modern slavery Plc N/A 98% of employees completed bespoke modern slavery e-learning 95% Continue to raise awareness around modern slavery and how to raise concerns. Targeted awareness will be rolled out to customer contact centre teams over next 12 months. Being open about what we do and sharing what we know Industry collaboration STW N/A Through our World Water Innovation Fund we work with 12 partners globally to colloborate on a range of industry issues. We are working companies in our sector as part of the Ofwat innovation fund on leakage reduction and supporting vulnerable customer projects N/A Trial innovative solutions to industry challenges through the World Water Innovation Fund and Ofwat Innovation Fund Transparent reporting Plc N/A Second dedicated sustainability report First combined GRI and SASB disclosure N/A We are committed to communicate clearly with stakeholders on our strategy and performance Fair Tax mark Plc N/A Fair Tax mark accredited N/A We are committed to act in line with the principles of the Fair Tax mark Living Wage Plc N/A We are a real Living Wage Employer N/A Target: 100% of supplier contracts specifying the real Living Wage Full dataset