SASB Code GRI Code Description Response, link or additional information 403-5 Worker training on occupational health and safety Refer to the “Supporting our employees” section of the 2021 SR. Additionally: Training is a key enabler for us to deliver against our Goal Zero ambition. It’s really important that all colleagues know what training needs to be completed as a minimum – and what training is available – if employees need more help or development. Our Safety Culture pack is available to new starters to Severn Trent. All training to help keep our employees safe, secure and well at work, can be found on our intranet. Employees have access to several training interventions to help keep them safe and well – whether they are an employee, or a people manager. General training categories provided are: Asbestos, Banksman, DSE, Fire Marshall, First Aid, Health, Institute of Occupational Safety and Health Leading HSSW in Operations, Institute of Occupational Safety and Health Leading Safely in the Office, Line Manager Journey, Managing Contractors and Suppliers, Mental Health First Aid Lite for managers, Personal Safety, Trench Timbering, Water Safety and Work at Height. All people managers are required to review relevant safety standards and assess their team against these, through which training needs may be identified. 403-6 Promotion of worker health Refer to the “Supporting our employees” section of the 2021 SR. Additionally: Occupational Health: Our aim is to prevent health problems from occurring in the first place, although if an individual is off sick, we want to make sure they’re supported to return to work, as quickly as they’re able. Through the relationships we have with our external health partners, our employees have access to doctors, occupational health advisors, ergonomists, hygienists, psychotherapist, counsellors and physiotherapists. Anybody can make a referral to access help, advice and guidance. Employees can make a referral for themselves, or somebody that works for them. Manager referrals are made to a company called Duradiamond. Employees can get access to direct help, advice or guidance relating to both physical and mental health. If the referral is for pain or injury, employees can get advice, treatment and rehabilitation through our external physiotherapy partner: Vita Health Group. Mental health and wellbeing: We have trained over 400 mental health first aiders. Everyone can access our Employee Assistance Programme for free by phone. All information is treated confidentially and employees can access help and advice on all sorts of matters. People managers can also access a line manager toolkit for mental health and wellbeing. 403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships Refer to the “Supporting our employees” section of the 2021 SR. Additionally: We drive HSW performance by using a risk based approach to the planning and setting of HSW objectives. In order to achieve our ambition that no one gets hurt or made unwell by what we do, we are working towards six key HSW objectives: We understand our risks we face and the controls Our people are fit to work Our people are competent to work People work safe and stay well Work is adequately supervised We are learning from our work and fixing problems 403-8 Workers covered by an occupational health and safety management system Refer to the “Supporting our employees” section of the 2021 SR. Additionally: We are not accredited, however our management system is based on a best practise framework and legislation allowing us to identify and assess risk 403-9 Work-related injuries Refer to the “Supporting our employees” section of the 2021 SR. Additionally: In the company there were 0 fatalities, 21 LTIs (high consequence injuries) (rate 0.16) and 157 accidents overall including LTIs (rate 1.2). The main types of work related injury were manual handling, slips, trips and falls, being hit by a moving/flying/falling object, and road traffic accidents. Hours worked : 13141200 For our supply chain contractors there were 0 fatalities, 7 LTIs (rate 0.21) and 16 accidents overall including LTIs (rate 0.39). The main types of work related injury were manual handling, slips, trips and falls, struck something fixed or stationary. Total hours worked: 4,106,566 and our rate calculation constant is 100,000 403-10 Work-related ill health Refer to the “Supporting our employees” section of the 2021 SR. Additionally: In 2020-21 the were 0 fatalities, 0 LTIS, and 2 cases of work related ill health overall (rate 0.015). The main types of ill health were exposure to sewage pathogens and work related ill health due to vibration. Training and Education SASB/GRI content index